Our Privacy Policy
1. What Information we collect about you and how it is used
1.1 Contact Us & Request a call back
When contacting us or requesting a call back, we request your name, email address, and telephone number. These are transmitted via email to our support team who use the information to deal with your query. This information is never shared outside of the RC Snelling Group.
In some circumstances, the data may be stored in our internal support system for further action. This data is stored indefinitely for reference but you may request its deletion by contacting us.
1.2 Newsletter Sign-Up Form
When signing up to a newsletter, you consent for us to collect your email address which is shared with a third-party email marketing provider called MailChimp. This data is then used to generate marketing material which you will receive periodically.
You can unsubscribe to the newsletter at any time using the link provided in each newsletter. Further information regarding the MailChimp privacy policy can be found here.
2. Your Rights
You have a number of individual rights relating to the processing and storage of your personal data. They are as follows:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
Further information can be found at the Information Commissioner’s Office website.
3. Withdrawal of consent, erasure, and information access
Please contact us at enquiries@snellings.co.uk if you wish to do any of the following:
- To withdraw your consent for activities for which you have previously consented
- To request a copy of the information that we hold on you
- To request the deletion of information that we hold on you
4. Cookies
Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide relevant information to you.
The table below explains the cookies we use and why.
| Cookie | Cookie Name | Description |
|---|---|---|
| Snellings Kitchens | viewed_cookie_policy | A cookie used to check if visitors have been made aware of this cookie policy. |
| Google analytics cookies | __utma, __utmb, __utmc, __utmz | Cookies used to collect information about how our visitors use our site. We use this information to improve your experience. More information can be found here |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Please note that third parties may also use cookies, over which we have no control.
We may provide hyperlinks to other websites outside of our site and the use of theses websites will not be governed by these Conditions. The user is responsible for checking the other websites and any privacy policies that may govern those websites to find out how their data will be treated by the operators of those websites.
5. Changes to this privacy policy
This privacy policy is reviewed and updated periodically and was last updated on 9th March 2020.
6. How to contact us
Please contact us if you have any questions about this privacy policy or the information that we hold about you. This can be done by emailing us at enquiries@snellings.co.uk or by writing to us at the address outlined below.
Contact Information:
Snellings Kitchens
Laundry Lane
Blofield Heath
Norwich
NR13 4SQ